Recruiting Greatness Doesn't Include Arrogance

Arrogance Kills Even the Best Talent Acquisition Plans

I was on the phone with one of my candidates yesterday. A true talent with an amazing track record of sales success hunting and winning new business. Probably not another person like him in the entire region --he is that good. 

He went for an interview and was expecting to discuss an offer as he had already spent over five hours on phone calls and video conferences with this employer. Instead he was put in a tiny room with no windows. The room was hotter than the rest of the office.

He was in there for three hours straight and was never even offered a glass of water.

He was asked the same questions that he was asked during the prior conversations as if they had forgotten the conversations or didn’t take any interview notes. This behavior came off as disorganized and absentminded at best, disrespectful at worst.  

Unfortunately, this candidate withdrew from the recruiting process. He said if that’s the culture of the company, it probably won’t be a great fit.

When we show our respect for other living things, they respond with respect for us.
— Arapaho proverb

That day a candidate who potentially could have brought them in millions of dollars walked out the front lobby never to return again.

Three Mistakes Hiring Managers Make During the Recruiting Process

  • #1-Lack of Preparation: no resume, haven’t read the resume, show up late, or confuse days/times.
     
  • #2-Arrogance: Spend most of the interview time bragging and talking about themselves. This is a common mistake that defeats the entire point of the interview, which is to spend time assessing if the candidate is qualified for the role.
     
  • #3-Unorganized: Keeping candidates waiting in the lobby, showing up late to phone calls, rescheduling calls more than once. This gives off the impression that your time is more important than the recruits.

You won’t be able to hire top talent, no matter how hard your recruiting team works if you treat candidates this way. When your company is humming, and things are going well, it can be easy for a high-handed attitude to seep into your culture.

If you give off the attitude that -We’ve already hired the best people and they all work here- great recruits will take other opportunities because they have plenty of strong choices.

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Adopt the right behaviours

Respect  | Organize | Curiousity

Great Hires Happen with the Right Behaviors

If you want to attract the top talent your recruitment team has spent weeks recruiting, make sure to keep these three fundamental principles in mind.

  • Respect-Respect the applicants time, interest in the job, and desire to learn more about your organization.
     
  • Organize-Take notes, come prepared with written questions, arrive on time, and don’t show up late or frequently reschedule.
     
  • Curiosity-Be curious about the applicant. Find out as much as you can about them. Don’t spend the entire interview talking, instead, do most of the listening.

Eliminate Your Recruiting Problems

Go on an interview if you haven’t been on one in more than a year. You’ll be reminded immediately of what not to do. You may also pick up a few good ideas you can implement into your own process.

Building a great company requires recruiting and employing talented people. Working on fostering a culture of respect during the recruitment and interview process is a great habit to cultivate.

So take the first step and implement these best practices, it will help you hire the talent you need to succeed and dominate your market.