Cookie Notice & Privacy Policy 

 

Privacy and Cookie Policy

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. 

Effective Date:  5/24/2018               Notice Version: 1.0

Definitions

‘Non-personal data’ (NPD) is information that is in no way personally identifiable.
‘Personal data’ (PD) means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data.

A “visitor” is someone who merely browses our website. A “member” is someone who has registered with us to use or buy our services and products. The term “user” is a collective identifier that refers to either a visitor or a member.

THIS POLICY COVERS:

  1. Who we are
  2. Why we value your privacy
  3. How we collect information
  4. What information we hold
  5. Where we store your information
  6. What we use your information for
  7. Who’s responsible for your information at our company
  8. Who has access to information about you
  9. The steps we take to keep your information private
  10. Changes to the policy

 

1. Who We Are

Optimal Sales Search owns ("us", "we", or "our") and operates the www.optimalsalessearch.com website (the "Website").

Email contact@optimalss.com

Phone 510 227 6677

 

2. Why We Value Your Privacy

We value your privacy and are committed to keeping your personal and business information safe. 

 

3. How We Collect Information

We ask for contact information on our "Contact Us" form including your name, email address, and phone number, on our website so that we can reply to your inquiry. The same information may be collected on a phone call or during a face-to-face meeting.

We ask for further contact information when you engage us to conduct search or would like us to represent you to one of our clients.

We also ask for your resume if you are interested in being considered for one of our current or prospective clients.

Occasionally, we might receive your contact information from a third-party referral source or partner organisation. If we do, we protect it in exactly the same way as if you give it to us directly.

Cookies: We use cookies on our website to help it to run effectively and provide the best user experience. A cookie is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text contained in the cookie generally consists of a sequence of letters and numbers that uniquely identifies your computer or mobile device; it may contain other information as well.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer.

Strictly Necessary Cookies 

These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions. Most web browsers can be set to disable the use of cookies. However, if you disable these cookies, you may not be able to access features on our website correctly or at all.

Performance Cookies 

These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.

Functional Cookies     

These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.

Media Cookies

These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

Advertising or Targeting Cookies

These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

 Session Cookies

These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.

Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

We may also use cookies for:

  • Identifying the areas of our website that you have visited
  • Personalizing content that you see on our website
  • Our website analytics
  • Remarketing our products or services to you
  • Remembering your preferences, settings, and login details
  • Targeted advertising and serving ads relevant to your interests
  • Affiliate marketing
  • Allowing you to post comments
  • Allowing you to share content with social networks

Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all.

Web Beacons

We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us to understand the behavior of our customers, members, and visitors.

Our site runs on Squarespace. You can read more about how Squarespace uses cookies on this page.

Google Analytics: This website uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/

You can prevent Google Analytics from using your information by opting out at this link:  https://tools.google.com/dlpage/gaoptout

Google Remarketing: Why am I seeing ads by Google for products I’ve viewed? Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing you may see ads for our products you have previously looked at. As an example, suppose you visit a website that sells computers, but you do not buy a computer on your first visit to that website. The website’s owner might like to encourage you to revisit his/her website and buy a computer by showing you his/her ads again on other websites that you visit. We use remarketing for similar purposes. For this to happen, Google will read a cookie that is already in your browser, or they place a cookie in your browser when you visit our website or other websites using remarketing. You can opt out of Google’s use of cookies and remarketing at this link:  https://support.google.com/ads/answer/2662922?hl=en or you can opt out using the Network Advertising Initiative opt out page at: http://optout.networkadvertising.org/#!/

Google Ad and Content Network Privacy Notice

Third-party vendors, including Google, use cookies to serve ads based on a user's past visits to our website. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visits to our site and/or other sites on the Internet. Users may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting http://www.aboutads.info/choices/  For European users visit http://www.youronlinechoices.eu

Links to Other Websites

Our website contains links to other websites. These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD.

 

4. What Information We Hold and Collect

  • We collect, store and use personal data to provide our recruitment services. This includes personal data about individuals who use our websites, send us resumes, or are placed by us through our sales recruitment services and those who are representatives of our customers and prospective customers. Most of this information is provided by you directly when you contact us, submit your resume, apply for a position we have posted online, attend an in-person recruitment event, through phone conversations, through direct recruitment phone calls and emails, or contact us about our recruitment services. 
  • When you contact us by email, phone, or through our website, we collect your name, email address, phone number, the company you work for (if you’ve given us that), and the reason for your inquiry.
  • We also collect data about individuals who are employed by our customers in connection with providing our recruitment services to those customers. This is collected through our interactions with our customers, prospective customers, media, social media, suppliers, and service providers. 
  • We collect data and information from other sources or public sources including all searchable internet information, media, social media, Twitter, LinkedIn, Facebook, and Zoom Info. We use this information to maintain awareness, perform our services, and maintain a business presence. 
  • We collect information you communicate to us and with us through phone calls, email, video calls, website forms, social media, or any other medium. We use this information to run our recruitment business, address issues or concerns, improve service, personalize our service to you, or in the defense of legal claims. 
  • Any information that you provide through the use of social media feeds is governed by the applicable third party's privacy policy and not by this Coookie and Privacy Policy.
  • Companies that do business with us, we keep records of the invoices we send you and the payments you make.
     

5. Where We Store Your Information

When you contact us by email or through our website, we may store your information in ACT or Resumate, our Customer Relationship Management (CRM) software and resume database or on our computers. When you hire us and we send an invoice, that information is stored in Quickbooks. Our email records are archived with Microsoft and Google. 

 

6. What We Use Your Information For

We use the information we receive from you to:

  • Provide our products and services you have requested or purchased from us
  • Personalize and customize our content
  • Make improvements to our website
  • Contact you with updates to our website, products, and services
  • Resolve problems and disputes
  • Contact you with marketing and advertising that we believe may be of interest to you

We occasionally use your contact information to send you details of our services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our services or positions we are recruiting for, but if you tell us not to, we won’t get in touch again. We will use your information to send you invoices, statements, or reminders. Where you have given consent to the relevant processing activity for the purposes of which we have informed you, you can always can withdraw that consent. 

Communications and Emails

When we communicate with you about our website, we will use the email address you provided when you filled out a Contact Us form, gave us during a call, or sent us your resume. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: contact@optimalss.com

Retaining and Destroying Your Personal Data ("PD")

We retain information that we collect from you (including your PD) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.

Updating Your PD

You can update your PD by contacting us using the contact information found at the top of this privacy notice and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.

Our Legal Basis for Collecting and Processing Personal Data

Our legal basis for collecting and processing your PD when you buy our products or services is based on and the necessity for the performance of a contract or to take steps to enter into a contract. Our legal basis for collecting and processing your PD when you sign up for our newsletter and information about our products and services through our website opt-in forms is based on consent.

Transferring PD From the European Union

(PD) that we collect from you may be stored, processed, and transferred between any of the countries in which we operate, specifically (The United States). The European Union has not found the United States and some other countries to have an adequate level of protection of PD under Article 45 of the GDPR. Our company relies on derogations for specific situations as defined in Article 49 of the GDPR. For European Union customers and users, with your consent, your PD may be transferred outside the European Union to the United States and or other countries. We will use your PD to provide the goods, services, and/or information you request from us to perform a contract with you or to satisfy a legitimate interest of our company in a manner that does not outweigh your freedoms and rights. Wherever we transfer, process or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products, you agree to the transfers of your PD described within this section.

Revoking Your Consent for Using Your PD

You have the right to revoke your consent for us to use your PD at any time. Such an optout will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. If you want to revoke your consent for us to use your PD, send us an email with your request to: contact@optimalss.com
 

7. Who's Responsible For Your Information at our Company

Sonja Hastings is responsible for the security of your information. You can contact her at contact@optimalss.com
 

8. Who Has Access to Information About You

Only employees of Optimal Sales Search and third party service providers have access to the the contact information you provide to us. We share the data that is necessary to perform our executive recruitment services and business operations with service providers that may be engaged to assist in managing the process required to provide these services. We do not sell or rent any of your information and never will. We also share your information with our clients and prospective clients after we have your consent to proceed with an introduction.
 

9. The Steps We Take to Keep Your Information Private

We take care to secure your personal information. Where we store your information in third-party services, access is restricted. We use a different password for each service, and never use the same password twice. Wherever possible, we use two-factor authentication.

The devices we use are all encrypted and are protected by a secure password, passcode or fingerprint access. These devices ask for authentication whenever they’re started or after periods of inactivity. Our mobile devices and laptops are also protected by a facial recognition technology.

Any personal data sent to us, either in writing or email may be insecure in transit and we can't guarantee delivery. 
 

10. Changes to our Privacy Notice

We reserve the right to change this privacy policy at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account). Otherwise we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.

Part of this policy is based on "(Data) Protection Racket" by Stuff & Nonsense Ltd. and was last updated on 24th May 2018.
 

Questions About Our Privacy notice

If you have any questions about our privacy notice, please contact us using the information at the top of this privacy notice.

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